Syarif Y. PENERAPAN DIGITAL CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP PENGALAMAN DAN LOYALITAS PELANGGAN . Mufakat [Internet]. 2025 Oct. 31 [cited 2026 Feb. 27];4(2):232-41. Available from: http://jurnal.anfa.co.id/index.php/mufakat/article/view/2890